Partsocean.com is an inquiry service provided by Khan Brothers Parts Center, Located in Dubai, UAE.
We do keep some of the Brands in Stock. For others, we rely on our growing number of suppliers.
We supply both Genuine and Aftermarket brands. For the complete list, please visit our Home page.
In order to assist you in the best possible manner, we require you to sign up and give us some information about yourself.
We are operating from 5:00 GMT to 16:00 GMT, Saturday to Thursday. If you inquiry is sent during working hours, we will make an utmost effort to reply back ASAP. However, the reply should not take more than 24 Hours.
Yes. Multiple Brand inquiries can be sent by uploading an inquiry in Excel format, using the Sample file provided in the Inquiry Section. Please make sure to use the correct Brand Aliases, which can be found under the inquiry section.
Once the prices are ready with us, we will send it to the email you have registered with us. The prices sent to you will be nominal prices, and thus no further disount is possible. Commission needs to be be paid, depending on the size of Order. For Commission and other Charges, please visit our Comissions & Charges Page.
The prices will be in USD $ (United States Dollar)
There is no catch. The prices are competeitive because we compare the prices with our many suppliers for that particular brand, and give you the lowest prices amongst them. Having many suppliers for a particular Brand, enables us to add the availabilities together.
You can send us your order confirmation by replying back to the price. We will reply back with the various payment options, and you will be required to send the payment.
Your order will only be processed after we have received full payment. Please make sure to pay all charges, as we will deduct any charges deducted by our bank.
After receipt of payment, the order may be ready with 48 to 72 hours.
All items are subject to Availability and Price at the time of receipt of Payment. Some of the items you have inquired may not be available, when payment is received, or the price may have changed. In this case, we will try to find the item for you with another supplier, and you may be asked to pay the difference. In case you don't agree or if the item is not available, you may choose to have a refund for those parts, or use the payment for futher purchase. All the charges required to enable the refund will be deducted.
Yes, We can. The cost of shipping will be dependant on the size of the order and the method of delivery. Various options can be given to you once the order is ready.
Delivery can be made only in certain parts of the United Arab Emirates. Please confirm with us all the details before sending the Payment.
Yes, You can collect the items from our collection point in United Arab Emirates.
Any order cancellation after receiving of payment will incurr 10% Cancellation Charge. Payment will only be refunded to the account it is received from, and bank charges will be borne by the customer.
Returns will NOT be accepted unless the item supplied to you is different from what you have ordered, or if there is a factory fault. All information in our website is Indicative and may contain errors, please make sure that the part number you are ordering is what you need.
Returns will NOT be accepted unless the item supplied to you is different from what you have ordered, or if there is a factory fault. All information in our website is Indicative and may contain errors, please make sure that the part number you are ordering is what you need.
To process a return, You will have to ship the item back to us at your own cost. Please do not write anything on the box or damage the box, as it becomes non-returnable to our Suppliers. You can contact us at info@partsocean.com for the address. Refund will be made once we have received the parts and verified that its condition is acceptable and meets the requirements of our returns policy.

Didn't see your question answered here? Email us at info@partsocean.com

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